Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

Local delivery which is any delivery within the Gauteng area are charged at R150 flat rate, Any delivery outside of the Gauteng area will be a R200 flat rate

Which payment methods are accepted in the Online Shop?

Hydro Herb Africa accepts all major Credit/Debit Card payment and EFT/Instant EFT.

How long will delivery take?

Delivery time depends entirely on what items are in-stock. If you items are in-stock then delivery times should be 3-5 days depending on your location.

How secure is shopping in the Online Shop? Is my data protected?

Hydro Herb Africa is 100% secure and is using latest web technologies to keep all data and transactions completely safe, secure and private.

What exactly happens after ordering?

After ordering and completing payment, your order are packed in our warehouse and then couriered directly to you.

Do I receive an invoice for my order?

Yes you will receive your oder invoice via email on completion of your payment.